Frequent Vouchers deliver the best value - and that's a promise!

If you find the same holiday product or package cheaper anywhere else, we will refund you the difference - guaranteed!

In addition we give you a 14 day money back Guarantee if you are not completely satisfied with your purchase

Terms and conditions:

• The accommodation or package of products that you are comparing must be the same in every respect as that which you have booked with your Frequent Voucher.
• Where multiple rooms are booked each room is regarded as a separate product.
• You must make your claim within 14 days of making the booking with Frequent.
• Successful claims will not be paid until after the return date originally booked.
• You must use the accommodation or package of products as per the booking against which you are making your claim.
• Cancellation of the booking cancels your right to claim under this guarantee.
• Comparison prices must be listed and quoted in pounds sterling.

The following exclusions apply to price comparisons that will be considered as part of any claim made under this guarantee in respect of accommodation or package bookings:

• Prices from other suppliers that are conditional on buying other products.
• Prices that are part of a customer loyalty, members or loyalty reward scheme.
• Prices that are part of a staff discount scheme.
• Prices that are part of any other discount or special offer deal.
• Prices that are specifically excluded from our retails price tables.